Monday, September 7, 2009

A look into our BPO Industry

The Philippines is now known as a major outsourcing destination and a lot of industry insiders argue that the country now ranks second to India for this distinction. Looking into the industry, I noticed that probably 90% of the monetary contributions of the industry to the local economy came from the call center sector. I noticed that software development, animation, film editing and other tasks that has the potential to generate more income per individual is not that dominant at this point. Perhaps, the country should invest in the development of those higher valued disciplines so that more money will come into the country. In addition, those who are not that good in verbal (English) communications may also benefit from the outsourcing boom that the country is experiencing.

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